Job Details

  • Deadline: 25th July , 2026.
  • Company: Yalelo
  • Location: Zambia
  • Employment Type: Full-Time
  • Category: Administrative/Secretarial Jobs in Zambia
  • Application: Online application

Job Description

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Company

Yalelo Zambia

Location

Zambia

State

Lusaka

Job type

Full-Time

Job category

Administrative/Secretarial

Job Description

Job

role

The Border Trade

Manager

will be responsible for driving cross-border business growth by identifying and acquiring new customers from neighbouring markets, increasing sales through Yalelo border stores and developing larger wholesale, retail, distributor, HORECA and institutional customers.

The role will build sustainable cross-border sales channels, develop new markets, strengthen customer relationships and deliver agreed sales volume, revenue and customer-growth targets.

Key Responsibilities & Critical Success Measures

Identify, prospect and onboard new customers within targeted cross-border markets, building a strong and sustainable customer pipeline

Increase cross-border customer traffic, sales volumes and repeat purchases through Yalelo border stores

Develop relationships with wholesalers, distributors, retailers, traders, HORECA operators and institutional customers

Conduct regular customer and market visits to identify new business opportunities and strengthen relationships with existing customers

Develop larger-volume customers with the potential to become structured export, wholesale or distribution accounts

Deliver agreed monthly sales volume, revenue, customer-acquisition and market-development targets

Develop sales forecasts and market plans while monitoring performance and implementing corrective actions where required

Gather and report market intelligence on competitor pricing, product availability, customer preferences, demand trends and emerging opportunities

Work closely with border-store teams, Sales Operations, Supply Chain, Logistics, Finance and Marketing to support product availability and effective customer fulfilment

Ensure all business is conducted within approved pricing, margin, payment, credit and commercial guidelines

Maintain accurate customer records, opportunity pipelines, sales forecasts and activity reports, ensuring information is submitted within agreed timelines

Must have skills

Cross-border business development and market expansion

New customer acquisition and customer relationship management

Territory and sales target management

Sales forecasting and customer pipeline management

Commercial negotiation and account development

Market intelligence, competitor analysis and opportunity identification

Customer retention and sales-volume growth

Strong stakeholder engagement and cross-functional coordination

Good to have skills

Commercially driven and results-oriented

Proactive, entrepreneurial and opportunity-focused

Customer-focused with strong relationship-building skills

Confident, persuasive and able to negotiate effectively

Self-motivated and able to work independently across multiple markets

Resilient and adaptable in changing market conditions

Organised with strong planning and execution discipline

Accountable, professional and committed to delivering results

Qualifications

Bachelor’s degree in Business Administration, Sales, Marketing, Commerce or a related field

Minimum of five years’ experience in sales, business development, territory management, key-account management or a related commercial role

Experience in FMCG, food, agriculture, wholesale, distribution or cross-border trade will be an added advantage

Demonstrated experience in developing new markets, acquiring customers and achieving sales targets

Strong understanding of sales planning, customer development and commercial negotiations

Good understanding of cross-border trade and regional market dynamics will be an added advantage

Strong analytical, sales forecasting and reporting skills

Working knowledge of Microsoft Excel, Word, PowerPoint, Outlook and relevant sales-reporting tools

Strong written and verbal English; ability to communicate in additional Zambian or regional languages will be an added advantage

A valid driver’s licence is required.

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Method of Application

Submit your CV and Application on Company Website: Click Here

Closing Date: 25th July, 2026.

How to Apply

Apply online: Open application link